Our products are currently available exclusively through our official website, https://fifofeight.com. We have not appointed any third-party distributors or resellers.

Purchasing directly from us ensures that your products come from our official supply and are supported by our customer care team.

If you need to change or cancel your order, please contact us as soon as possible at fifofeight@fridfamily.co. We will do our best to assist before your order is prepared for shipment.

Keep your product tightly closed and store it in a cool, dry place away from direct sunlight and excessive heat.

We currently serve customers in Singapore. Available delivery options and charges are shown during checkout.

For customers outside Singapore, please contact us at fifofeight@fridfamily.co. We’ll be happy to explore suitable shipping options and help make arrangements where possible.

Once your order has been dispatched, we will provide tracking information where available.

Because our products are made for personal use and hygiene, we’re unable to accept returns or exchanges for change of mind once a product has been opened or used.

If something isn’t right with your order — such as receiving a damaged, defective, or incorrect item — please contact us at fifofeight@fridfamily.co within 7 days of delivery. We’ll review your concern and work towards a fair resolution, which may include a replacement or refund where appropriate.

To help us process your request, please provide:

• Your proof of purchase

• Photos of the issue, where applicable

• The product and its original packaging, where reasonably possible

Please retain the affected product until we have reviewed your request.

We are here to help. For product questions, order assistance, or feedback, please email us at fifofeight@fridfamily.co.